Purchased 10 packages of laminate flooring. Opened one package and noticed that when laid end to end on the floor they appeared .to be chipped.
We picked them up and managed to finish the job. I took the one opened package back, and they said that they wouldn't return them and that they were NOT defective. We purchased them in mid January in Northern Ohio amid a snow storm. We were installing them in a vacation home 50 miles away.
By the time we finished it was 45 days from the date of purchase. They proudly showed me the SMALL PRINT, which had Not been mentioned at the time of sale, that their policy is NO RETURNS after 30 days.
IF you buy, BUYER BEWARE!
This reviewer shared experience about damaged or defective and wants this business to issue a full refund as the author lost $65. The author is overall dissatisfied with Lumber Liquidators. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Lumber Liquidators.
Check out the best and the worst companies in Building Products category for more informed decision or compare Lumber Liquidators to other companies on our site.