I am disgusted with the way Lumber Liquidators has handled my floors. Over 2 months and they still are not done.
4 full days and 426 square feet are not done. They had me pick another floor in the store and told me the installation person THEY referred me to was lying and had me pick different floors. The floors look cheap and gross and they look like a 5 year old installed them with shoddy cuts and puddy in the middle of the floor and they also have huge gaps! They also ran out of underlayment and they tried using cardboard from a box thinking I would not notice.
I has dismissed by Lumber Liquidators and I was told no twice on 2 separate occasions when I asked to speak to a supervisor. I would never ever refer or use this company again and if you are thinking of using them DON'T!
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: I would like the original floors that were picked out to be installed and for them to install them the correct way.