We purchased bamboo flooring from the Reno NV store as recommended by the salesperson.We let it acclimate for 2 months in our house.
We installed it as instructed and the floor has separated and shrunk multiple times. We took it apart in several areas and added base shoe molding to cover the separation. It's still continuing to separate after being installed over a year.
We had started the complaint procedure with the Reno store and have been contacted once.We are supposed to have someone come to our house to see what it looks like and that was last week.
More Review Details
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Value for money|
|Diversity of Products or Services|
What I liked
What I disliked
- Quality of the product
- Quality of merchandise
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Stranded Bamboo Flooring
- Review category
- Building Products
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