We purchased bamboo flooring from the Reno NV store as recommended by the salesperson. We let it acclimate for 2 months in our house.
We installed it as instructed and the floor has separated and shrunk multiple times. We took it apart in several areas and added base shoe molding to cover the separation. It's still continuing to separate after being installed over a year.
We had started the complaint procedure with the Reno store and have been contacted once. We are supposed to have someone come to our house to see what it looks like and that was last week.
Reason of review: Damaged or defective.
Monetary Loss: $6000.
Preferred solution: Full refund.
I didn't like: Quality of the product, Quality of merchandise.