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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Purchased flooring for my home that I am remodeling. A few days after flooring installed flooring turned hazy.

Sent samples to Lumber liquidators who inspected and stated flooring had manufacturing defect. They only offered a store credit for purchase price and nothing for removal and installation of floors. They claimed I should have seen the defect and not installed floors.

Neither the installer I hired nor me or my wife noticed the defect during installation just like the inspector for the manufacturer missed the defect during production. I would recommend that anyone looking wood flooring avoid purchasing flooring from Lumber Liquidators.

Product or Service Mentioned: Lumber Liquidators Laminate Flooring.

Reason of review: Damaged or defective.

Monetary Loss: $4441.

Preferred solution: Full refund.

I didn't like: Do not stand behind product, Quality of product.

  • Never Again Lumber Liquidators
Company wrote 0 public responses to the review from Dec 20, 2017.
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