I ordered five samples from lumber liquidators. I waited 7 days for them to arrive.
When I opened the box there was only 1 sample in there. So, I went online and it said I had accepted 2 of the 5 and that 3 others were processing. I contacted customer care to find out when I would recieve the others. They stated that the one that they said I recieved would be arriving in 5 more days and the others would arrive in 2 1/2 months.
The website clearly states the samples without a rush would be deliverd in 5 to 7 days. You have to pay for samples and the process for a refund takes another dept. and more waiting.
If this is how long it takes for samples, I can't imagine what happens to your actual flooring. I will not be using them.