Most helpful reviews first
DO NOT USE THIS COMPANY!!! We bought flooring from Lumber Liquidators and had it professionally done by one of their 3rd party contractors. 9 months later the floor is starting to lift, buckle, and snap into pieces. We bought the vinyl flooring for our kitchen per the...Read more
Company wrote 0 private or public responses to the review from May 02.
We had stranded bamboo put in 4 years ago. First, we set the appointment at the store. I didn’t hear back from them to confirm prior to the date so I decided to call them to verify. They said it wasn’t on the calendar. Problem was I had already moved all my furniture...Read more
Company wrote 0 public responses to the review from May 18.
I purchased extra flooring so I Went to return it first I couldn’t return to the store I originally purchased from because it was closing so I had to go 40minutes away from my home to return it than I was told refunds are sent through corporate check the salesman said...Read more
Company wrote 0 private or public responses to the review from Dec 11.
Will never purchase anything from this company ever again and will let everyone know the bad experience I had with this company. There installers are the worst I have ever seen. It took 2 months for them to finish my floors and still my floors are still not right. I...Read more
Company wrote 0 private or public responses to the review from Oct 22.
Lumber Liquidators - I am so upset Terrible installation Job
Some pieces were cut to short from the trim some pieces are coming apart from each other The trim that separates rooms were not put properly They come loose they broke my wiring to my speaker system
Company wrote 0 public responses to the review from Feb 22.
Lumber Liquidators - Long wait
I called the store 2 times earlier to tell them we were on our way to pick up our flooring. Got there they had not pulled flooring. We went to eat lunch came back they still had not pulled flooring. Waited while they unburied our wood.
Company wrote 0 public responses to the review from Nov 10.
Lumber Liquidators Charleston, SC / Ray's Flooring of Augusta I have been waiting to write this review until I completed my second install of my floor. This time it was done correctly, I did it myself. There is quite a bit more that goes with this story that I will get...Read more
Company wrote 0 public responses to the review from Dec 30, 2017.
This business is the worst store I had to deal purchase and refund process. The products that are under $3.00 lack quality. Only 30% of our wood laminate floor boards would snap or remain installed. All our unopened boxes had to be returned. The cash return policy is...Read more
Company wrote 0 private or public responses to the review from Sep 04.
We purchased flooring products and installation from Lumber Liquidators (LL) Store. The LL installer visited our home and itemized what was required, we paid the bill and the items were delivered. Our installation was scheduled to start on 3/6/18. On 3/8/18 the LL...Read more
Company wrote 0 private or public responses to the review from Jul 16.
- Flooring is beautiful
- Quality of wood
I didn't like
- Avoidance of responsibility
- Inexperienced installers
- Failure to complete project after repeated attempts
I purchased my floor in nov 2017. I complained in March of 2018 that the floor was starting to warp, they came out and repaired one spot and it made it worse Now my entire flooring is starting to warp and i have beentrying to get them to fix it since March and they...Read more
Company wrote 0 public responses to the review from Jul 29.
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