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Lumber Liquidators - Cheap product and poor service
Lumber Liquidators - Cheap product and poor service
Lumber Liquidators - Cheap product and poor service
DO NOT USE THIS COMPANY!!! We bought flooring from Lumber Liquidators and had it professionally done by one of their 3rd party contractors. 9 months later the floor is starting to lift, buckle, and snap into pieces. We bought the vinyl flooring for our kitchen per the...
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1.4
#1245916
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Lumber Liquidators - Worst ever
Lumber Liquidators - Worst ever
We had stranded bamboo put in 4 years ago. First, we set the appointment at the store. I didn’t hear back from them to confirm prior to the date so I decided to call them to verify. They said it wasn’t on the calendar. Problem was I had already moved all my furniture...
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2.0
#1258736
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Lumber Liquidators - I am so upset Terrible installation Job

Lumber Liquidators - I am so upset Terrible installation Job
Lumber Liquidators - I am so upset Terrible installation Job
Lumber Liquidators - I am so upset Terrible installation Job
Lumber Liquidators - I am so upset Terrible installation Job
Lumber Liquidators - I am so upset Terrible installation Job
Lumber Liquidators - I am so upset Terrible installation Job
Lumber Liquidators - I am so upset Terrible installation Job
Some pieces were cut to short from the trim some pieces are coming apart from each other The trim that separates rooms were not put properly They come loose they broke my wiring to my speaker system
1.0
Details
Warranty
#1195168
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Lumber Liquidators Charleston, SC / Ray's Flooring of Augusta I have been waiting to write this review until I completed my second install of my floor. This time it was done correctly, I did it myself. There is quite a bit more that goes with this story that I will get...
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2.2
I didn't like
  • Customer service reply time
#1159150
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This business is the worst store I had to deal purchase and refund process. The products that are under $3.00 lack quality. Only 30% of our wood laminate floor boards would snap or remain installed. All our unopened boxes had to be returned. The cash return policy is...
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1.0
I didn't like
  • Advertisements are misleading
#1346476
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We purchased flooring products and installation from Lumber Liquidators (LL) Store. The LL installer visited our home and itemized what was required, we paid the bill and the items were delivered. Our installation was scheduled to start on 3/6/18. On 3/8/18 the LL...
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2.6
Oaks, Pennsylvania
I liked
  • Flooring is beautiful
  • Quality of wood
I didn't like
  • Inexperienced installers
  • Failure to complete project after repeated attempts
  • Avoidance of responsibility
#1304983
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I purchased my floor in nov 2017. I complained in March of 2018 that the floor was starting to warp, they came out and repaired one spot and it made it worse Now my entire flooring is starting to warp and i have beentrying to get them to fix it since March and they...
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Anonymous
happy floors

What was the moisture content of the product and sub floor before installation, largest issues in wood flooring are almost always relared to moisture and RH. Sounds like you m...

Anonymous
beach joe flooring guy

flooring 101 research the flooring you want like bamboo flooring floating type has a lot of formaldehyde but that's getting off topic . Ok floating bamboo very unstable lots o...

#1316043
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Lumber Liquidators - Lamanite floor

The worst floors ever. They buck on corners wont seed together I refuse to put anymore down in my house going to redo the whole house. Will never recommend this company CHEAP FLOORs I was going to try to return unused but they said No I waited to long. Whitch I did . my fault. It has taken me two years to save money to do again.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1361299
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We purchased flooring from lumber liquidators for our rental home and turned out to be bad flooring, it was advertised as scratch resistant well it was anything but, it started scratching like butter, a day after it was in, even with pads on the bottom of items, The...
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1.0
I liked
  • Store was fine
I didn't like
  • Warranty process and the lack of warranty
  • Do not stand behind product
  • Corporate rep was really bad
#1301060
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In a nutshell, LL is a disaster. Attempted to charge me an additional $2000 for install above what I paid in advance...a week after they measured. At the time of this complaint I still do not have an installation date ( 30 days later). Customer service from the store...
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1.0
I didn't like
  • Deceptive installation practices
  • Awful customer service
#1263575
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