I purchased a home from a home owner who had the floors installed in January, 2015. I purchased the house in May 2017. The floors are coming up and beginning to wave and dio. I contacted LL and was told the warranty is with the first owner. I have a private floor guy...Read more
Lumber Liquidators - I am so upset Terrible installation Job
Some pieces were cut to short from the trim some pieces are coming apart from each other The trim that separates rooms were not put properly They come loose they broke my wiring to my speaker system
Lumber Liquidators - Not receiving my refund
I returned underlayment over a month ago my sale put in system wrong by store everytime i call customer care get a different story they will not let me talk to a supervisor.....I JUST WANT MY MONEY BACK PLEASE
Lumber Liquidators Charleston, SC / Ray's Flooring of Augusta I have been waiting to write this review until I completed my second install of my floor. This time it was done correctly, I did it myself. There is quite a bit more that goes with this story that I will get...Read more
I didn't like
- Customer service reply time
Lumber Liquidators - Poor customer service in stores not very accommodating !!
Wanted to return 2 boxes of flooring that had not been opened that cost $176.00 folks would not due wanted to apply to another purchase . Indicated that the credit had to be put back on credit card. Totally unacceptable return process. Wanted to due some additional rooms will not purcahae anythind from them in the future .its not the money it’s the principal .
Their claim that they warranty their product is complete ***. Shortly after our floor was professionally installed it started warping in multiple spots. It soon spread to almost the entire floor so I requested the wood be replaced under warranty. They completely...Read more
Purchased flooring for my home that I am remodeling. A few days after flooring installed flooring turned hazy. Sent samples to Lumber liquidators who inspected and stated flooring had manufacturing defect. They only offered a store credit for purchase price and nothing...Read more
I didn't like
- Do not stand behind product
- Quality of product
The worst experience ever they measured the floors, didn't get the floors right then. Got them some months later, but nothing changed in my home the floors didn't shrink or grow. But when they camed out to put floors in I had to buy more things from them had to pay...Read more
Never buy anything from Lumber Liquidators. Worst company ever to do business with. Their "50 year warranty" protects them not you. Professionally installed floor, in the house 3 weeks before it went down, and it buckled so bad we had to take it up due to safety...Read more
3/4" oak hardwood purchased last spring and installed by a 20 year professional well respected. Floor buckled so badly it had to be pulled up (safety issue) after LUMBER LIQUIDATORS sent a so called "independant consultant" to evaluate. We were told floor was out of...Read more
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