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1.3
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Customer service
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Product or Service Quality
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I bought hardwood floor material from Nashua, NH store on the recommendation of my contractor. Material quality was extremely poor.

In addition, the manager wouldn't take excess material back because my contractor could not finish the job within 30 days (as per policy) as he was hospitalized.

The manager was extremely rude and would not consider a genuine reason for not returning the material within 30 days. Avoid this store as well as doing business with Lumber Liquidators because their service is very bad.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Full refund.

I didn't like: Lousy customer service, Would not take excess material back, Product is not high quality.

Company wrote 0 private or public responses to the review from Dec 08, 2015.
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