BELLAWOOD product by Lumber Liquidators, Inc is a rip-off. They do not stand behind any warranty.
The Brazilian chestnut floor has cracks after installation and they claim we should not have installed defective boards. This floor was professionally installed and any "defects" in the quality of the board is not visible by the human eye. Only once the boards are down and slight, normal humidity fluctuations forces the floor finish to push up through the center of boards (not between the planks) causing ugly ridges that then proceed to flake off. $12,000 for flooring that *** within the first 3 months and they want to blame the installer.
This is a mfg problem (as stated to me by the National Wood Flooring Association technician) not an installation error. We want our money refunded so we can buy a GOOD product.!!!!
Monetary Loss: $12.