I purchased Morning star Forbidden City strand bamboo from Lumber liquidators. The flooring was professionally installed.
The problem I'm having is due to the poor quality of the bamboo flooring. It scratches so easily that even a piece of pine straw on your foot will scratch the finish right off of the bamboo leaving an ugly gouge in the flooring. It was advertised as being very hard and durable but the flooring is not durable at all. I sent in a complaint and was told that Lumber liquidators would not accept responsibility for the inferior quality of the bamboo flooring.
I have since contacted a law firm who is putting together a class action suit against Lumber liquidators.
I intend to also contact the better business bureau and the dept of consumer affairs and the Attorney general. A google search will connect anyone to the yourlawer web site where anyone can join the class action law suit against lumber liquidator's inferior bamboo flooring.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any) as the author lost $3000. This person is overall dissatisfied with Lumber Liquidators. The most disappointing about morning star strand bamboo flooring at Lumber Liquidators was product is not high quality , but reviewer liked local store tried to be helpful. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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