Customer service
Price Affordability
Product or Service Quality

Bought Bellawood underlayment last year. We decided not to do laminate floor so we did not need it.

Was told by clerks and the 'Customer Service' line that we couldn't return to LL because it was past 30 days. I finally sold on Kijiji at a loss and the buyer called back and said that the rolls were not 100 square feet - only about 70 square feet per roll!

I am extremely disappointed by the dishonesty of the company and will NEVER use or recommend them again. Buyer beware.

Especially Lumber Liquidators - thanks for nothing. Bad experience all around.

Reason of review: Bad quality.

Monetary Loss: $300.

Preferred solution: Full refund.

I didn't like: Return policy, Lousy corporate customer service.

Company wrote 0 public responses to the review from Feb 02, 2015.
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