Purchased hard wood flooring through Lumber Liquidators in Lutz, Florida. Their installers, The Floor Pro's owned by Arthur Rosian, installed the floor.
The TOTAL floor failed (cupping) in three days. Neither Lumber Liquidators, Arthur Rosian of The Floor Pro's or their Insurance company HSS would make good on the failed floor. No proper moisture check was performed as per manufacturers instructions. Arthur Rosian was rude, arrogant, and demanding.
Lumber Liquidators could care less that their installer did a horrible job and would not stand behind the product. Do yourself a favor and go somewhere else to purchase your hard wood floor.
To spend $10,000 on flooring and have it fail in three days is rediculess.