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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I purchased my floor thinking that I would not have to replace the floor but guess what??? I have to replace the entire floor.

Where there is a grain the poly is gone. I was told that it shouldn't have been used. What about LL shouldn't they have checked the wood before putting it into their crummy boxes. Also I have gaps where my installer could not get the boards together because only about 1/2 of the boards were not square.

I sent an estimate to LL for $1168 to refinish and they will only pay for $500.

The rep refuses to call and they are hateful. I contacted the supervisor, Dennis and he said that he would review and call me back 2/7/17

Product or Service Mentioned: Lumber Liquidators Flooring.

Reason of review: Bad quality.

Monetary Loss: $3500.

I didn't like: Whole experience, Product customer service store manager, 1 star is to good for you.

Company wrote 0 private or public responses to the review from Feb 07, 2017.
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