Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

Amanda is a joke. The whole customer service operation is a joke.

I would NEVER again buy from Lumber Liquidators. So far over 7 weeks with NO resolution, after being sold product that did not match what I purchased, sending in a carton for testing (for which I STILL haven't been reimbursed) and now, the warranty/chargeback dept is dragging their feet and not returning calls.

I can only hope more and more people see these complaints and reviews and stay away from this unethical enterprise. I cannot wait to see them crash and burn financially, and all those incompetents looking for a job elsewhere.

Product or Service Mentioned: Lumber Liquidators Flooring.

Reason of review: Poor customer service.

Monetary Loss: $1400.

Preferred solution: Full refund, with no restocking fee for all unused DEFECTIVE wood, mouldings and glue..

  • Terrible Lumber Liquidators
  • awful after sale service
  • Zero Empathy Skills
  • Apathy Run Amok
  • Never Again Lumber Liquidators
  • Is A Criminal Enterprise
Company wrote 0 private or public responses to the review from Aug 10, 2016.
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