After having a few absolutely horrible customer service experiences with Lumber Liquidators I decided to give them one more chance. I opted to chat with a sales rep and ask her to locate stores that might have a discontinued flooring still in stock. I've found a few on my own, but simply wanted a few more locations I could call to check without going down the list of dozens of stores. I've attached a screenshot of my chat that took place directly after I asked for her assistance in locating the stores.
Lumber Liquidators is simply too busy to actually sell anything to me.
Amazing customer service experience.
Enjoy, and please note; I didn't disconnect the chat she did.
Reason of review: Poor customer service.
Preferred solution: I would love for you to either revise your complete lack of customer service, or simply go out of business. You're a joke. Read your reviews. Everyone loves your prices and products, but hates your customer service..