Product: Lumber Liquidators Flooring Installation Clear all filters (0 of 7 reviews match)
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We purchased flooring products and installation from Lumber Liquidators (LL) Store. The LL installer visited our home and itemized what was required, we paid the bill and the items were delivered. Our installation was scheduled to start on 3/6/18. On 3/8/18 the LL...
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2.6
Oaks, Pennsylvania
Product
Lumber Liquidators Flooring Installation
I liked
  • Flooring is beautiful
  • Quality of wood
I didn't like
  • Avoidance of responsibility
  • Inexperienced installers
  • Failure to complete project after repeated attempts
#1304983
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We spent a tremendous amount of money on engineered hardwood floors (over 1600 sf) that were installed by one of LL "professional" installers. Because the floors were glued down to concrete the installers used mineral spirits to clean the glue residue on the boards in...
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Lumber Liquidators Flooring Installation
#1132746
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We had floors installed 10 months ago and the seperation is so bad because boards were cut to short you can get 3 fingers in the hole.Call LL was told our lifetime warranty was no good due to when the installation was completed we gave the check for the install to the...
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Lumber Liquidators Flooring Installation
#1044680
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Lumber Liquidators - Mistakes not fixed

There are mistakes that were made while installing my floors due to having only one person working on them and and that they were in a hurry so they could get on to their next job I spoke to the head person in regards to this matter back in September 2016 he said when he had time he would get them fixed I've heard nothing it's now May 5th 2017
1.6
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Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Lumber Liquidators Flooring Installation
#1043206
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I purchase the wood look tile from Lumber Liquidators and my first mistake was allowing them to come measure - my second was to allow the Company -Legacy Flooring -the owner of which came to measure do the install, which I now find out is also their Inspector. I wish I...
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Product
Lumber Liquidators Flooring Installation
#1023642
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My usual flooring guy had an accident so I foolishly hired LL to install my flooring. The stairs are not what I ordered--I ordered risers & treads but they cut and pasted the laminate. I stopped them but they refused to listen. The stairs creak! The stairs hurt my toes...
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Anonymous
Yakov

Unfortunately I had the same experience you have. Terrible service!

1.7
Product
Lumber Liquidators Flooring Installation
I didn't like
  • Laminate should never be cut and pasted on stairs
#991929
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The contractor LL assigned to me subcontracted the job out to another contractor.The floors were supposed to get done in 2 days and I was to move into the apartment on the 3rd day. They got glue all over my kitchen floors were they were cutting the wood, so they were...
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Anonymous
Customer Care

LL Response to install concernsVery sorry to hear the project was not completed professionally and with delays. It's never appropriate for any assigned contractor to further s...

3.4
Product
Lumber Liquidators Flooring Installation
I didn't like
  • Contractor they suggested
#886131
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