100% full Not resolved
0 comments

Two years ago we ordered Morning Star bamboo flooring for our home from Lumber Liquidators After the fourth week of acclimation we began to install our flooring (in late June).In August we went on vacation to return to floors that had shrunk from the quarter round by about 1/2 of an inch.

My husband and I discussed the issue and decided that we would add extra molding between the baseboard and the quarter round this would add close to 3/4 of an inch for coverage. We thought surely there is no way the flooring would shrink beyond that point. We shopped for a solution finally we added a piece of chair rail (about1/2 of an inch in thickness) against the baseboard then added the quarter round which cover any shrinkage. We also added extra pieces of the flooring under the door frames to cover the areas of shrinkage It has yet again shrunk so much so that now there about a 1/4 of an inch gap due to shrinkage from the edge of the flooring to the quarter round.

We contacted our local Lumber Liquidators store to be directed to the warranty department. Photos were sent with a explanation of how we tried to repair/cover the shrinkage prior to submitting a complaint. We were told gaps are to be expected. Also they implied that our room size was too large not to have a t molding piece in the middle.

This problem is not an instillation issue, it is 100% a product issue. This company was quick to sell their product by using the warranty, but don't you dare mention warranty when you are having a problem. Of course your warranty doesn't cover that. With all that being said morning star bamboo floors are beautiful in looks but suck in quality.

Lumber Liquidators doesn't stand behind their products. I would never recommend this company for the purchase of anything.

Saving a few dollars up front will surely catch up with you in the end.Do NOT do business with this company!!!

This person wrote the review because of bad quality of morningstar bamboo flooring from Lumber Liquidators and attached photo s. Reviewer claimed that he or she lost $4000 and wants Lumber Liquidators to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Lumber Liquidators for you to read. This information may help you with your purchase decision.

Had an Experience with Lumber Liquidators?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Lumber Liquidators - Lumber Liquidator Closeout was Damaged Non-Installable Flooring Lumber Liquidators "My husband and I visited a Lumber Liquidators store on 10/25/14 in response to an advertisement. The advertised "deal" was already gone, and we were given a sample of..." Read more Lumber Liquidators - Installers amatuer not professional Lumber Liquidators "I purchased bamboo flooring from lumber liquidator on April 16, 2015. I used their installers around August on or before that month. The installers came out and measure the rooms..." Read more Lumber Liquidators - Standed Bamboo flooring separating Lumber Liquidators "We purchased bamboo flooring from the Reno NV store as recommended by the salesperson. We let it acclimate for 2 months in our house. We installed it as instructed and..." Read more Lumber Liquidators - Morningstar Bamboo Flooring Review from Burkesville, Kentucky Lumber Liquidators " I have been emailing Amanda the specialist about my problem with the flooring and I've sent the paperwork pictures everything I supposed to do and nothing. This floor only..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more Taco Bell - Horrible manager got stank attitude Taco Bell "It is 2pm to 2:30pm I was at 2840 w. College Taco Bell I ordered two 5 dollar box cravings meals. I have never ordered this before. I ordered at..." Read more Hewlett Packard - Product falling apart! Hewlett Packard "I bought a HP Laptop this past January ( less than a year) and about a month ago the USB port and the SD card port both stopped working on..." Read more FEMA - What tha..... TALK ABOUT GETTING IT. FEMA "I WAS RAN OVER BY A RENTA CENTER TRUCK 12 27 2016 after three monthes of phyisical theraphy two spine surgeries i learned to walk again well i took a..." Read more