I purchased solid red oak 4" from lumber liquidators, the boxes were delivered by LL and it looked as though rats had eaten the boxes. The wood was inferior and Sherese at Customer Care said that the wood looked as though it was a tall tree that had windshake.
NO one in the industry has ever heard about windshake. Also I submitted a estimate to get the floor sanded and refinished as the flooring did not butt up to each other. I have hardwood flooring throughout my house and LL said I had a moisture problem. No way.
A junky product and a junky company. Their warranty is a joke and it sucks. Their product sucks and so does their company and especially their customer care. They do everything to not pay you anything.
They do not return telephone calls. A very ill run company.
Product or Service Mentioned: Lumber Liquidators Wood Flooring.
Reason of review: Bad quality.
Monetary Loss: $3500.
Preferred solution: Full refund.