Don't ever buy from Lumber Liquidators in Austin, TX. We were told by our sales associate that we could return any unopened boxes however they failed to tell us it had to be within 30 days.
So it was over 30 days and now they won't take it back and they won't do anything to help accomodate a customer. They don't care about their customers or if they are happy or not. All they care about it screwing customers out of their money. I mean most people can't get it installed within 30 days especially when it's just one person.
HORRIBLE SERVICE!! STAY FAR AWAY FROM THEM!!
Reviewer is in unhappy mood. krystal2016 stated that there is a room for improvement of customer service and customer service reply time. Please immediately contact the author of this review to discuss poor customer service of lumber liquidators return policy and associated monetary loss in the amount of $3000. Lumber Liquidators needs to read this review and look into the issue (if any) according to poster's claims.
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