I’m a contractor and was recently introduced to store manager at 540 Old Brookpark Rd, Cleveland OH.
Purchased floors for couple of jobs at store already. Sales people could barely close order and loading material was real adventure, but I did not think much of it.
However on my next visit after waiting in line for more then an hour (three customers in front of me), store manager enters the store and picks person behind me in line to help. After I politely stated that it was my turn, he started yelling and lecturing me in front of everybody and asking: “Who am I to come to his store and tell him how to do his job?” Actually I had to agree to his terms so he would finish my order and my time would not be wasted, but needless to say I’m never going back there again."