Called installer, who called for inspection in August. I did not get report and talked to 3 customer service people at Customer Service Department to get report.
Finally received in April and was asked to review and call back. Called the supervisor and left messages 3 weeks in a row. Never received a call back. Of course the problem is a 1% moisture problem.
I don't think they have a customer satisfaction policy. Must be never make the customer happy. will never put their wood floors in another room.
I will never use Lumber Liquidators again or recommend them to others. I will communicate my problems to as many people and warn them regarding their poor service at any opportunity.
Monetary Loss: $500.