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My usual flooring guy had an accident so I foolishly hired LL to install my flooring. The stairs are not what I ordered--I ordered risers & treads but they cut and pasted the laminate.

I stopped them but they refused to listen. The stairs creak! The stairs hurt my toes coming downstairs. The stairs hurt my heels going up.

I have been dealing with this for over four months. NOTHING has happened! I'm disgusted! Nails showing.

Glue on white molding. It looks like a four year old did the install.

I have repeatedly called and emailed and they apparently don't care. NEVER LET THEM INSTALL ANYTHING--you'll be sorry if you do!

Product or Service Mentioned: Lumber Liquidators Flooring Installation.

Reason of review: Warranty issue.

Monetary Loss: $1500.

Preferred solution: Full refund.

I didn't like: Laminate should never be cut and pasted on stairs.

  • Never Let Ll Do Inst
Company wrote 0 public responses to the review from Jan 16, 2017.
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Greensboro, North Carolina, United States #1281464

Unfortunately I had the same experience you have. Terrible service!

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