My usual flooring guy had an accident so I foolishly hired LL to install my flooring. The stairs are not what I ordered--I ordered risers & treads but they cut and pasted the laminate.
I stopped them but they refused to listen. The stairs creak! The stairs hurt my toes coming downstairs. The stairs hurt my heels going up.
I have been dealing with this for over four months. NOTHING has happened! I'm disgusted! Nails showing.
Glue on white molding. It looks like a four year old did the install.
I have repeatedly called and emailed and they apparently don't care. NEVER LET THEM INSTALL ANYTHING--you'll be sorry if you do!
Product or Service Mentioned: Lumber Liquidators Flooring Installation.
Reason of review: Warranty issue.
Monetary Loss: $1500.
Preferred solution: Full refund.
I didn't like: Laminate should never be cut and pasted on stairs.