Bamboo flooring purchased at and installed by Lumber Liquidators. 6 months later we have gaps between floor boards, cracks and loose flooring.
An independent reviewer said that it was likely due to faulty installation but also noted that our humidity was at 60% (instead of the recommended 30-50%). NO ONE would attribute SHRINKING and CRACKING to high humidity. Lumber Liquidators will not repair the flooring because they are saying it is due to high humidity. Even an *** won't believe that.
Add to this the 6 months it took for LL to come up with this position, poor and delayed customer service responses. I'd rather double my cost in the future rather than trust my most valuable asset to this company.
Don't let them screw with your home. Email me if you want details….email@example.com
Reason of review: Bad quality.
Monetary Loss: $1500.
Preferred solution: FIX MY FLOORING IN ITS ENTIRETY..
I didn't like: Customer servicde, Product, Did not stand behind product or installation.