I recently purchased 1000 sq/ft of laminate flooring. The floor was beautiful however, 2 of the boxes were damaged which caused damage to the flooring inside. We went and returned the boxes to the same store they were purchased at and the gentleman gave such an attitude and cocked off saying that we should have still used the flooring. The pieces that snap together were broke and busted. Sorry I paid about $3000 for this floor. I will not install broke pieces for them to come apart and have to redo the floor all over again in a couple years.
I understand you're a business and your main priority is money... but lets try a little customer service and concern about quality!
Store location: Greensburg, PA
Never buying there again
Reason of review: Damaged or defective.
Monetary Loss: $85.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service, Broken product, Restocking fee for broken product.