Bought 36 boxes of TRQ Pioneer Park Sycamore 4mm Click vinyl flooring, $1800 worth. Tongue and grove are brittle, can break by pinching between two fingers.
LL could care less. Calling and emailing for 3 months; 10 emails and 17 phone calls by me; takes weeks to get a response. Even got a letter stating they would close claim due to no response, after 2 emails and 3 calls!!
The flooring is coming apart at the seams and they say it is the floor is not flat, it is a concrete floor and they say it can be installed on concrete. Never again will I give them my hard earned money.
Reviewer is in unhappy mood. This person is quite happy with local store tried to be helpful and stated that there is a room for improvement of customer service reply time. Please immediately contact the author of this review to discuss poor customer service of vinyl flooring and associated monetary loss in the amount of $1800. Lumber Liquidators needs to issue a full refund according to poster's claims.
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