In a nutshell, LL is a disaster. Attempted to charge me an additional $2000 for install above what I paid in advance...a week after they measured.
At the time of this complaint I still do not have an installation date ( 30 days later).
Customer service from the store manager was atrocious, only to be equally bad at the corporate level.
Multiple levels of stonewalling from the multiple levels of customer service i have spoken with.
There is no way to reach any responsible individual at this company. Avoid at all cost. I have not been able to get an installation date in writing. Delays in install have cost me a small fortune in additional payments on my home. ....look elsewhere of find your own installer......best to avoid these folks.
Review about: Lumber Liquidators Installation.
Reason of review: Poor customer service.
Monetary Loss: $900.
Preferred solution: Price reduction.
I didn't like: Deceptive installation practices, Awful customer service.