Not resolved
Advertised vs Delivered
Customer service
Product or Service Quality

In a nutshell, LL is a disaster. Attempted to charge me an additional $2000 for install above what I paid in advance...a week after they measured.

At the time of this complaint I still do not have an installation date ( 30 days later).

Customer service from the store manager was atrocious, only to be equally bad at the corporate level.

Multiple levels of stonewalling from the multiple levels of customer service i have spoken with.

There is no way to reach any responsible individual at this company. Avoid at all cost. I have not been able to get an installation date in writing. Delays in install have cost me a small fortune in additional payments on my home. ....look elsewhere of find your own to avoid these folks.

Review about: Lumber Liquidators Installation.

Reason of review: Poor customer service.

Monetary Loss: $900.

Preferred solution: Price reduction.

I didn't like: Deceptive installation practices, Awful customer service.

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