We followed everything they told us to do and answered all the questions that were asked.They sent out a gentleman to inspect the floor but he had everything in the wrong spot where he tested and then said our dogs urinated on our floor for which is not true.
They have a 1 year warranty for which they drug it out that long and now we are stuck with some ugly flooring.They refused to make it right and I will never put wood of any kind down again. Also no carpet. Not sure but since it cost us approx. $3600 to purchase it and to have it installed it will be several years before we can make it beautiful somehow.
I also suggest no one else buy from LL,.
EVER!The floor looks like this all over and is very hard to clean with back with 3 failed back surgeries and disabled.
Monetary Loss: $3600.