Lumber Liquidators Phone Numbers and Emails

Toll-Free Number:

  • (800) 366-4204
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Customer Service:

  • (510) 292-4052
    Albany, CA
  • (205) 572-4850
    Birmingham, AL
  • (800) 651-1635
    LL Installation Services
  • (316) 768-4552
    Wichita, KS
  • (800) 356-6746

Accessibility:

  • (844) 455-3566

Sales:

  • (800) 476-0007

Sales/ Reservations:

  • (800) 274-2360
    Pro Sales
  • (800) 227-4036

Lumber Liquidators Emails:

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Customer Service
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Affiliates
Sales/ Reservations
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Contact Information

Corporate Office Address:

LL Flooring, Inc.
4901 Bakers Mill Ln.
Richmond, Virginia 23230
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 8:00am - 9:00pm EST

Sunday: 9:00am - 7:00pm EST


Other Locations:

8909 W. Kellogg Drive

Wichita, KS, 67209


1805 Tin Valley Circle

Birmingham, AL 35235


1061 Eastshore Hwy

Albany, CA 94710


Additional Phone Number:

Customer Service +1 844-4-LLFLOOR

More contact details

Lumber Liquidators Rating Based on 158 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Lumber Liquidators Customer Service Calls

112 TOTAL
CALLS
04:35 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lumber Liquidators?

Staff Question:

  • “Ongoing issue with flooring/unprofessional manager”
  • “Poor service, late order”
  • “Customer service issue”

Request for Information Question:

  • “Floors are a huge disappointment”
  • “Looking for Brazilian Tiger Wood 5G click 3/8 in thick and 5 in wide. Need at least one and perhaps 2 boxes (I.e 25 sq ft”
  • “Unable to get assistance with our floors”

Product/ Service Question:

  • “Product support”
  • “Floor damage bad service”
  • “Terrible defective product”

Shipping and Delivery Question:

  • “Delivery problem”
  • “Complaing about wrong delivery”
  • “Owner Operator delivery Jobs”

Return/ Replace Question:

  • “Return”
  • “Lawsuit need to change address”
  • “Because I paid cash for some merchandise went to return it I was told that I would get a check from the corporate office”

Payments and Charges Question:

  • “A 500.00 rebate for a purchase over 6000.00”
  • “Make payment”
  • “Need copies of invoices”

Employment Question:

  • “Payroll”
  • “Installation job”

Activation/ Cancellation Question:

  • “Cancel a order”

Refund Question:

  • “Refund”

Other Question:

  • “Issues with duravana flooring”
  • “Store voucher”
  • “Flooring problem”

About

Summary

Lumber Liquidators is a company that offers a wide choice of pre-finished and unfinished hardwood floors. Company is very popular in the industry and works on the market since 1993. Originally it was a liquidation company and in 1996 they opened their first store of hardwood. Today Lumber Liquidators is headquartered in Colonial Heights, Virginia. Company offers a wide choice of solid wood (including prefinished bellawood, prefinished domestics, prefinished exotics, prefinished handscraped, prefinished stained, unfinished), engineered hardwood, bamboo and cork, laminate and vinyl, molding and accessories (including molding and trim, stains, grills, vents, underlayments, adhensives, countertops, floor care products).

Lumber Liquidators reviews and complaints

Lumber Liquidators is ranked 35 out of 261 in Flooring and Tiling category

Area Served

USA

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