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  • Customers like
    • Local store tried to be helpful3
    • Product line2
    • Showroom1
  • Customers don't like
    • Customer service12
    • Customer experience10
    • Broken product6

  • May 19
  • Building Products
  • Saint Augustine, Florida
  • Engineered Flooring
  • 138
  • REVIEW RATING 4/5

Stay away from Lumber Liquidators - nothing but a scam! I ordered 700 sq ft of engineered flooring in early Jan. ( bought off the website while the floor was on sale). Lumber Liquidators never had the product they were selling - their website showed my order , that they had my money and the order was being processed. Yeah, sure! When I spoke with the online chat rep I was promised in writing the... Read more

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  • May 18
  • Building Products
  • Norwalk, Connecticut
  • Bamboo Flooring
  • 108
  • REVIEW RATING 4/5

Hello, My wife and I went to Lumber Liquidators in Norwalk Ct to buy Bamboo flooring for a Salon, the salesman, who was a very nice man, told us we didn't want Bamboo, we would be much better off with vinyl for what we were using it for, we still wanted Bamboo. My wife went back again a couple of weeks later to order, another salesman, pushing the vinyl also. They decided to give my wife the... Read more

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Has anyone been an installer for this company? They have an interest in my company becoming a primary installer but we carry an A+rating with the bbb & our Tulsa community. I am skeptical because we've had to fund ALL their requirement, background, additional insurances, bond & have yet to be guaranteed any work! My red flag is up, thanks for any feedback. T Add comment

We are one box away from finishing our living room and two bedrooms. Went to the store to get last box to be told that they no longer sell product due to the formaldehyde issues. Have been waiting four days for a response from corporate offices. Curious who will be paying for floor removal/disposal/install etc. Add comment

  • May 12
  • Building Products
  • Kingsport, Tennessee
  • Laminate Flooring
  • 70
  • REVIEW RATING 4/5

Purchased 12mm Golden Teak Laminate flooring,I followed the instructions and let the wood sit at room temperature in the room that it was going to be install at for 4 days even though the instructions said 48 hrs. After laying 2 boxes I notice that the sides of the flooring went in great but 75% of the ends would not go down, you could see that the ends were showing up, not by much but enough to... Read more

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  • May 12
  • Building Products
  • Phoenix, Arizona
  • Petrified Forest Cedar T Molding
  • 47
  • REVIEW RATING 4/5

We ordered and paid for additional t-molding for flooring already purchased from Lumber Liquidators. We received a partial shipment. Three months later, 10 phone calls to the Oklahoma City store and corporate customer service - I still do not have my product. In addition, NOBODY from either location has bothered to contact me. I have filled out a contact form on Lumber Liquidators and was... Read more

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  • May 07
  • Building Products
  • Salisbury, North Carolina
  • Laminate Flooring
  • 1
  • 1
  • 102
  • REVIEW RATING 4/5

Just purchased laminate flooring from them and have notice a strong smell of formaldehyde.. Family has been experiencing throat and eye irritation.. After installing the floor I put scraps in my truck to throw away and it smells of it too.. I want this floor replaced NOW! I have children and supposedly you guys knew what you were selling! With no concern to our health just the money and profit !!... Read more

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  • May 07
  • Building Products
  • Grovetown, Georgia
  • Flooring
  • 2
  • 2
  • 135
  • REVIEW RATING 4/5

I purchased 800sf of toxic flooring from Lumber Liquidators in Augusta, Ga in January 2015. While waiting for the weather to get better to install the flooring Lumber Liquidators dangerous flooring was exposed. I have 20 boxes of unopened flooring in my storage and Lumber Liquidator refuse to take it back. After a long phone dance with the corperate office who stumble and struggled through our... Read more

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  • Apr 30
  • Building Products
  • Indian Springs Village, Alabama
  • Bamboo Flooring
  • 3
  • 3
  • 181
  • REVIEW RATING 5/5

My husband and I purchased $20K of bamboo flooring from Lumber Liquidators in Pelham, AL last September (2014). We had just purchased our dream house and were performing a series of major renovations, one of which was replacing the existing flooring and carpet with bamboo flooring. Lumber Liquidators HIGHLY recommended a company, Commercial Building Maintenance, to install the floors. As soon as... Read more

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100% FULL

  • Apr 30
  • Building Products
  • Taft, Tennessee
  • Hardwood Flooring
  • 171
  • REVIEW RATING 5/5
Lumber Liquidators - Floor finish peeling
1 of 2

purchased floor, acclimated several months. Floor was installed and covered to keep it nice till cabinets installed. When uncovered, noticed the finish puckering in the middle of many board, as if they were squeezed and the finish on it had nowhere to go but up. I called lumber liquidators, they said not their fault. They had every excuse, kids and toys...my baby is 31. Pets....we have none.... Read more

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