Submit ›
  • Customers like
    • Local store tried to be helpful5
    • Product line2
    • When i thought they were objective1
  • Customers don't like
    • Customer service12
    • Customer experience11
    • Return policy6

  • 6 hours ago
  • Building Products
  • Port Saint Lucie, Florida
  • Amber City Bamboo
  • 5

Do not buy from them. Sold me more product than I needed. Told me to open the boxes, that they understood the boxes would be open if I had to bring some back. That is what I did. When I brought them back they said there was a 20% restocking fee, (they did not say any thing about it until I brought it back), that because they did not come out to measure the area it could be an issue, and that... Read more

Was this review helpful? 0 0

  • Aug 31
  • Building Products
  • Douglasville, Georgia
  • Stranded Bamboo Flooring
  • 23
  • REVIEW RATING 4/5

We purchased Cali stranded bamboo in February from Mr. Carpet in Newnan, GA after some water damage in our home. First of all, we received a different color than the sample. The sample is not accurate to the color being laid in your home. It was a major project having this floor laid, so we did not push the floor color discrepancy. We were told to use Bona hardwood cleaner with a microfiber... Read more

Was this review helpful? 0 0

  • Aug 19
  • Installers
  • Kalamazoo, Michigan
  • Bamboo Floating Flooring Installation
  • 2
  • 2
  • 66
  • REVIEW RATING 4/5

Bamboo flooring purchased at and installed by Lumber Liquidators. 6 months later we have gaps between floor boards, cracks and loose flooring. An independent reviewer said that it was likely due to faulty installation but also noted that our humidity was at 60% (instead of the recommended 30-50%). NO ONE would attribute SHRINKING and CRACKING to high humidity. Lumber Liquidators will not repair... Read more

Was this review helpful? 0 0

  • Aug 03
  • Building Products
  • Rancho Cucamonga, California
  • Blacksburg Barn Laminate Flooring
  • 84
  • REVIEW RATING 4/5

When I ordered my flooring, I was told there wasn’t enough in stock and I could pick it up at the warehouse with one day notice. When I tried to schedule the pickup for the next day, I was told that they needed 2-3 days. They also have a very short pickup window (something like 9-11) and I also found out that I couldn’t make multiple trips. I needed 73 boxes, which does not fit in a pickup... Read more

Was this review helpful? 0 0

  • Jul 27
  • Building Products
  • Morning Star Click Bamboo
  • 291
  • REVIEW RATING 5/5

My wife and I read all about this product and all of the horrible reviews on Lumber Liquidators. Well we went to the GB store in Wis. and the sales guys- we had two, that helped us choose the right product and quantity. The stranded bamboo looked 100 times more beautiful than the laminate we first looked at. We took the plunge, and followed Lumber's recommendations to the "T". The wood acclimated... Read more

Was this review helpful? 6 0

  • Jul 17
  • Building Products
  • Raleigh, North Carolina
  • Morning Star Strand Bamboo Flooring
  • 144
  • REVIEW RATING 4/5

I purchased Morning star Forbidden City strand bamboo from Lumber liquidators. The flooring was professionally installed. The problem I'm having is due to the poor quality of the bamboo flooring. It scratches so easily that even a piece of pine straw on your foot will scratch the finish right off of the bamboo leaving an ugly gouge in the flooring. It was advertised as being very hard and durable... Read more

Was this review helpful? 2 0

  • Jul 16
  • Building Products
  • Peoria, Arizona
  • Dura Dance Floors
  • 81
  • REVIEW RATING 3/5

The Dura Dance Floor currently being sold by Lumber Liquidators is dangerous! This floor is NOT sprung and NOT safe. The foam underlayment rolls are extremely flammable. The floating laminate surface contains deadly amounts of Formaldehyde which causes CANCER and respiratory problems among other things. The DOJ needs to take a closer look at Lumber Liquidators CMO Marco Pescara and Nate Poe from... Read more

Was this review helpful? 0 0

  • Jul 14
  • Building Products
  • Brooklyn, New York
  • Positive Experience
  • 66
  • REVIEW RATING 4/5

I usually do not write any reviews, but decided to write one because I saw many negative reviews. May be I just got lucky this time. I had a very good experience. I came to the SI store, placed an order, it came on time with out any issues. Olivier, the salesman, was a great help, answered all of my questions. I had 15 boxes left over had no problem returning them without questions asked. The... Read more

Was this review helpful? 1 1

Had order 40 cartons of hardwood flooring...2 of which were damaged...they would not take them back.....didn't even offerto try and make it Right..... Will not ever recommend them to anyone .... Add comment

  • Jul 09
  • Building Products
  • Severna Park, Maryland
  • Boa Vista Brazilian Cherry Laminate
  • 1
  • 1
  • 73
  • REVIEW RATING 4/5

I would not recommend this store OR the Laurel store. In Jan 2015, I needed to purchase about 400 square feet of Boa Vista Brazillian Cherry (10mm), and I contacted the Annapolis store since they were the closest. They did not have all of the product in the store, only about half of it, so they contacted their Laurel store to see if they had the rest of the order. The Laurel store did have the... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Lumber Liquidators. However, many companies do monitor reviews on our site.

 
×
You are reading about Lumber Liquidators.
Filing a new complaint about
×