1.5
  • Product line2 votes
  • Local store tried to be helpful2 votes
  • Showroom1 votes
  • Customer service12 votes
  • Customer experience9 votes
  • Return policy6 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Apr 22
  • Building Products
  • Newtown, Pennsylvania
  • Bamboo Flooring
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

Bought Bamboo hard wood floor from them in August 2015, by that October 2015 the wood started to separate. We called them immediately, they did a 5 minute interview over the phone, never coming out to take a look at the floor, begging and pleaading with them to do that, instead sent us a letter stating it was the humidity in the house. We contacted the installer, he came back and re-installed... Read more

Was this review helpful? 0 0

  • Apr 14
  • Building Products
  • Bethel Park, Pennsylvania
  • Bellawood Flooring
  • 83
  • REVIEW RATING 4/5

Purchased about 2k of Bellawood Brazillian Cherry 3/4" flooring. It was installed with very few issues. After a few months, a football shaped defect started to appear in the middle of the floor. This defect resembles the football plugs used on plywood and is about the same size. Cherry has a natural tendency to get darker over time, and this defect becomes more pronounced with time. I... Read more

Was this review helpful? 0 0

  • Apr 13
  • Building Products
  • Sterling, Massachusetts
  • Morning Star Bamboo Flooring
  • 2
  • 2
  • 88
  • REVIEW RATING 5/5

We spent $6000 on Morning Star Bamboo floors for our brand new house. We were told this would be the best product for us with our 3 children under 4 and our dog. We were also told that they were backed by a 20 year warranty. The "premium" finish on this floor is a sham. The finish on these floors is far inferior to a field applied finish. For example, I dropped a knife yesterday and it dented... Read more

Was this review helpful? 1 0

Featured on Pinterest ›

  • Apr 08
  • Building Products
  • Shavertown, Pennsylvania
  • Cumaru Decking
  • 121
  • REVIEW RATING 4/5

Purchased a Cumaru (Bellawood Brazilian teak) floor 3/4 by 5 inch from lumber liquidators in early July 2014. Floor has a 100 year warranty (ha that's funny)Let the wood acclimate in home till late August. Followed all manufacturers instructions perfectly and 3 months later the floor had two penny wide gaps in some areas and none in other areas. Clear coat is bubbling up in some areas and also... Read more

Was this review helpful? 1 0

  • Mar 29
  • Installers
  • Rocky River, Ohio
  • Flooring
  • 135
  • REVIEW RATING 4/5

We were sold the toxic Chinese flooring and they won't offer any guidance to getting the floor chemically tested and they have refused to help us in anyway. Store manager Manny and the other employees don't care about the health of their customers even though the asst manager admitted to me that he Would NOT install one of their floors in his own home nor endanger any children with the toxic... Read more

Was this review helpful? 0 0

  • Mar 26
  • Building Products
  • Pleasant Lake, Michigan
  • Bamboo Flooring
  • 116
  • REVIEW RATING 4/5

installed this floor in a brand new house. Followed directions to the letter. Floor separated after a few months. I pulled it up and reinstalled it about a month ago. Noticed today that it has separated on the other side of the room. When I talked to them at the store, they put the blame on everything but the product. I finally said, well I installed a bamboo floor from a different vendor in my... Read more

Was this review helpful? 0 0

  • Mar 22
  • Building Products
  • North Olmsted, Ohio
  • Laminate Flooring
  • 107
  • REVIEW RATING 4/5

Purchased 10 packages of laminate flooring. Opened one package and noticed that when laid end to end on the floor they appeared .to be chipped. We picked them up and managed to finish the job. I took the one opened package back, and they said that they wouldn't return them and that they were NOT defective. We purchased them in mid January in Northern Ohio amid a snow storm. We were installing... Read more

Was this review helpful? 0 2

100% FULL

  • Mar 22
  • Installers
  • Springfield, Illinois
  • Morning Star Bamboo Flooring
  • 3
  • 3
  • 214
  • REVIEW RATING 5/5
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
1 of 10

I had Morning Star Bamboo installed by a HSS (Home Service Store) recommended installer, and paid for it by a loan facilitated by LL. I signed a contract that I was lead to believe applied to a "professional installation specialist". What I got was at best a general contractor who lacks serious understanding of Bamboo flooring, now I have gaps, buckling, and cracking boards. Lumber Liquidators... Read more

Was this review helpful? 2 0

100% FULL

  • Mar 21
  • Home Construction and Repair
  • Rincon, Georgia
  • Morningstar Bamboo Flooring
  • 180
  • REVIEW RATING 5/5
Lumber Liquidators faulty flooring and doesn't stand behind their warranties
1 of 4

Two years ago we ordered Morning Star bamboo flooring for our home from Lumber Liquidators After the fourth week of acclimation we began to install our flooring (in late June). In August we went on vacation to return to floors that had shrunk from the quarter round by about 1/2 of an inch. My husband and I discussed the issue and decided that we would add extra molding between the baseboard and... Read more

Was this review helpful? 2 0

I cancelled a floor which didn't even get shipped out yet. Was told my partial payment of cr cd and cash would b refunded as a credit and a check form. Cr cd was 5 weeks. 6 weeks later I have yet to receive my refund check. I'm pissed. Add comment

Had an experience with Lumber Liquidators?

Write a review
Did not find what you were looking for?
 
×
You are reading about Lumber Liquidators.
Filing a new complaint about
×